Terms of service

MOURVANE™ TERMS OF SERVICE

Last Updated: August 30, 2026

These Terms of Service govern your use of mourvane.com and any purchases made from MOURVANE™.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service.

Please read them carefully before using the website.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally permitted to enter into purchases and agreements in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disable, or gain unauthorized access to the website, its systems, or its services.

2. GENERAL CONDITIONS

MOURVANE™ reserves the right to refuse service to anyone where permitted by law.

We may modify, suspend, or discontinue any part of the website or our services at any time.

We may also limit quantities, cancel orders, or restrict purchases when necessary to protect MOURVANE™, our customers, or our business operations.

3. PRODUCTS

We make reasonable efforts to display our products as accurately as possible.

However, colors and appearance may vary depending on:

  • Screen settings

  • Lighting

  • Photography

  • Manufacturing variations

  • Garment washing and finishing

Because some MOURVANE™ garments feature washed, distressed, or garment-treated finishes, slight variations in color, texture, fading, and appearance may occur from piece to piece.

These variations are part of the intended character of the garment and are not necessarily considered defects.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Change product specifications

  • Modify pricing

  • End promotions or drops

  • Refuse or cancel orders when necessary

Limited releases may sell out without notice.

Adding an item to your cart does not reserve inventory.

5. PRICING

All prices displayed on mourvane.com are listed in the currency shown at checkout.

Prices may change at any time without notice.

The price charged for an order will be the price displayed at checkout when the order is submitted.

Taxes, shipping charges, duties, and other fees may apply depending on your order and location.

6. ORDERS

Submitting an order does not guarantee acceptance.

After your order is placed, you may receive an order confirmation. This confirms that we received your order but does not necessarily mean the order has been accepted or fulfilled.

MOURVANE™ reserves the right to cancel or refuse an order for reasons including:

  • Suspected fraud

  • Payment issues

  • Incorrect pricing

  • Inventory or production problems

  • Shipping restrictions

  • Errors in product information

  • Violation of these Terms

If we cancel an order after payment has been processed, the appropriate refund will be issued.

7. ORDER INFORMATION

You agree to provide current, complete, and accurate information when placing an order.

You are responsible for ensuring that your:

  • Name

  • Email address

  • Billing information

  • Shipping address

  • Payment information

are correct before submitting your order.

MOURVANE™ is not responsible for delays or delivery problems resulting from incorrect information provided by the customer.

If you notice an error after placing an order, contact:

support@mourvane.com

as soon as possible.

We cannot guarantee that an order can be changed once production or fulfillment has begun.

8. PAYMENT

Payments are processed through Shopify and/or authorized third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

MOURVANE™ does not directly store complete credit or debit card information.

We reserve the right to cancel orders that are declined, flagged for fraud, or otherwise cannot be successfully processed.

9. MADE-AFTER-ORDER PRODUCTION

Certain MOURVANE™ products may enter production after an order is placed.

This means the item may not be sitting in finished inventory at the time of purchase.

Production time is separate from shipping transit time.

Estimated production and delivery timelines are provided for guidance and are not guaranteed delivery dates.

Delays may occasionally occur due to:

  • Production volume

  • Carrier delays

  • Weather

  • Holidays

  • Customs

  • Supply chain issues

  • Circumstances outside our reasonable control

10. SHIPPING

Shipping times shown on mourvane.com are estimates.

MOURVANE™ is not responsible for carrier delays after an order has been transferred to the shipping provider.

Customers are responsible for providing a complete and accurate shipping address.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

For more information, please review our Shipping Policy.

11. LOST, STOLEN OR DELAYED PACKAGES

If your tracking information shows unusual delays or you believe your package has been lost, contact us at:

support@mourvane.com

We will make reasonable efforts to help investigate the shipment.

If tracking shows that an order was successfully delivered, MOURVANE™ cannot automatically guarantee replacement or reimbursement for packages that are subsequently lost or stolen.

We encourage customers to provide a secure delivery location.

12. INTERNATIONAL ORDERS

International customers may be responsible for:

  • Customs duties

  • Import taxes

  • Brokerage fees

  • VAT

  • Other government charges

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

MOURVANE™ does not control customs processing or government-imposed fees.

13. RETURNS AND REFUNDS

Returns and refunds are governed by the MOURVANE™ Return & Refund Policy.

Eligible return requests must generally be submitted within 30 days of delivery.

Returned merchandise must meet the eligibility conditions stated in our Return & Refund Policy.

Customers are responsible for reviewing that policy before completing a purchase.

For return questions, contact:

support@mourvane.com

14. DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Customers should inspect their order after delivery.

If you receive an item that is damaged, defective, or incorrect, contact:

support@mourvane.com

Please include your order number and clear photographs showing the issue.

We will review the claim and determine the appropriate resolution.

15. PROMOTIONAL CODES AND DISCOUNTS

Promotional codes:

  • May have expiration dates

  • May be limited to specific products

  • May be limited to one use per customer

  • May not be combinable with other promotions

  • May be canceled if used improperly

MOURVANE™ reserves the right to modify or cancel promotions where permitted by law.

16. INTELLECTUAL PROPERTY

All content appearing on mourvane.com is owned by, licensed to, or used with permission by MOURVANE™ unless otherwise stated.

This includes, but is not limited to:

  • MOURVANE™ name and branding

  • Logos

  • Wordmarks

  • Garment graphics

  • Artwork

  • Photographs

  • Product designs

  • Written copy

  • Website graphics

  • Videos

  • Campaign concepts

  • Layouts and visual materials

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit MOURVANE™ content without prior written permission.

Purchasing a product does not transfer ownership of any MOURVANE™ intellectual property.

17. PROHIBITED USES

You may not use mourvane.com or its content to:

  • Violate any law

  • Commit fraud

  • Infringe intellectual property rights

  • Transmit malicious software

  • Attempt unauthorized access

  • Scrape or harvest information unlawfully

  • Impersonate another person

  • Interfere with website security

  • Resell or reproduce MOURVANE™ artwork without authorization

  • Engage in conduct that harms MOURVANE™, its customers, or its services

We may terminate access for violations of these Terms.

18. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Fulfillment providers

  • Social media platforms

  • Analytics services

  • Marketing services

MOURVANE™ is not responsible for the independent practices, content, availability, or policies of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

19. USER COMMENTS AND SUBMISSIONS

If you submit reviews, photos, comments, messages, feedback, ideas, or other content to MOURVANE™, you represent that you have the right to provide that material.

You may not submit content that:

  • Violates another person's rights

  • Is unlawful or fraudulent

  • Contains malicious software

  • Is abusive, threatening, or defamatory

  • Contains unauthorized advertising or spam

We may remove content that violates these Terms.

If you voluntarily provide content for reposting, promotion, or marketing, MOURVANE™ may request permission before using it for commercial purposes where appropriate.

20. ERRORS AND INACCURACIES

Occasionally, information on the website may contain:

  • Typographical errors

  • Pricing errors

  • Product-description errors

  • Availability errors

  • Shipping inaccuracies

We reserve the right to correct errors and update information at any time.

If an error affects an order that has already been placed, we may contact you or cancel and refund the affected order where appropriate.

21. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, mourvane.com and its services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will always be uninterrupted

  • The website will always be error-free

  • Every product will appear identical to digital images

  • Delivery estimates will always be exact

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

22. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MOURVANE™ will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from your use of the website or purchase of products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms is intended to limit rights or remedies that cannot legally be waived.

23. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless MOURVANE™ and its service providers from claims, losses, liabilities, or expenses arising from your unlawful use of the website or violation of these Terms.

24. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

25. TERMINATION

These Terms remain effective unless terminated by you or MOURVANE™.

We may restrict or terminate access to the website if we reasonably believe you have violated these Terms or used the website unlawfully.

Obligations that by their nature should survive termination will continue to apply.

26. CHANGES TO THESE TERMS

MOURVANE™ may update these Terms of Service from time to time.

The most current version will be posted on mourvane.com.

Changes become effective when posted unless otherwise required by law.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms where legally permitted.

27. GOVERNING LAW

These Terms will be governed by the laws applicable to MOURVANE™ and its business operations, without limiting any mandatory consumer protections available to customers under applicable law.

28. ENTIRE AGREEMENT

These Terms of Service, together with our:

  • Privacy Policy

  • Return & Refund Policy

  • Shipping Policy

  • Other policies posted on mourvane.com

constitute the agreement governing your use of the MOURVANE™ website and services.

29. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

MOURVANE™
support@mourvane.com
mourvane.com